Forgotten your password?
Do you need to register? Apply online here Log on to our catalogue website
New customer?: Apply for a MyESPO account now to gain access to over 27,000 catalogue products, 150 frameworks and more
Ordering products?: Click here to access our online product catalogue
RM1599 framework date extended : Purchase a range of MFDs (Photocopiers) and managed print services
New framework RM1042 available now: Corporate software solutions - specialist supply base for complex business needs
Case study: Sandwell MBC forecasts savings of over £20,000 by using ESPO’s Banking Services framework (384)
Jobs at ESPO: Find out about our latest vacancies
Great customer feedback framework 209: North Yorkshire County Council thanks ESPO for helping deliver 'Tour de Yorkshire'...
ESPO (Eastern Shires Purchasing Organisation) Barnsdale Way Grove Park Enderby Leicester LE19 1ES
Google Maps
Unit 8, Cwmtillery Industrial Estate Cwmtillery Abertillery Gwent South Wales NP13 1LZ
The ESPO team are on-hand to help you with any enquiry you may have. Please select the option from the list below that best describes your enquiry. All phone lines are open 9am - 5pm, Monday to Friday, unless otherwise stated. Please note that our offices are closed on English bank holidays and in the period between Christmas and New Year. If you cannot find the subject area you are looking for please complete the feedback form below, or contact our main reception desk on 0116 265 7878.
If you are looking for general information about ESPO or how to use our website, please visit our How to or FAQs sections.
To place an order or to see your order status please visit www.espocatalogue.org. For order enquiries please telephone 0116 265 7901 option 4 (Mon to Fri, 8:30am to 5:00pm), or email c.services@espo.org.
Please telephone 0116 265 7901 and select option 4 (Mon to Fri, 8:30am to 5:00pm).
For standard orders: c.services@espo.org For PDF orders: printable.orders@espo.org For XML orders: edi.inbox@espo.org
Our fax number is 0116 294 4390.
0116 265 7901 option 4 (Mon to Fri, 8:30am to 5:00pm) or c.services@espo.org - for 'stock' items (where the product code is numerical and is written in BLACK in our catalogue)
0116 294 4039 option 1 (Mon to Fri, 8:30am to 5:00pm) or directs@espo.org - For 'direct delivery' items (where the product code start with A, N or X and is written in BLUE in our catalogue or has a lorry icon on our website)
Stock items (where the product code is numerical and is written in BLACK in our catalogue) If you would like to return an item you must contact our Customer Services team within 7 days of receiving your goods: Customer Services: 0116 265 7901 option 4 (Mon to Fri, 8:30am to 5:00pm) Direct Delivery items (where the product code start with A, N or X and is written in BLUE in our catalogue or has a lorry icon on our website) Direct delivery items are generally manufactured to customers' individual requirements, and are therefore generally non-returnable (where supplied as ordered). If it is necessary to return anything, please contact our Direct Delivery team as soon as you receive the delivery or at the latest within 48 hours. Direct Delivery team: 0116 294 4039 option 1 (Mon to Fri, 8:30am to 5:00pm) Please quote your delivery point number (DPN), the delivery note number, your order number, the item and reason for return. Those suppliers who do agree to collect/remove goods that have been correctly supplied will make a charge for carriage and re-stocking. The charge may represent a percentage of the value of your order. Any goods to be returned must be in their original delivered condition and original packaging. Please do not return items with a supplier without first speaking to the Direct Delivery team.
If you have query regarding your account details, including your ESPO account number (DPN) please contact our Marketing Services team on 0116 265 7927 option 3, or email marketing@espo.org.
Catalogue products credit control: 0116 294 4052 Energy accounts credit control: 0116 294 4051 Payments remittance advice email: c.control@espo.org
We have thousands of products included in our catalogue; however should you require further information specifically about any products listed in our catalogue, please contact our catalogue team who will be happy to help you with your enquiry. Tel: 0116 294 4100 option 2, or email catalogue@espo.org.
If you have an enquiry about a particular framework, please use the contact details given on the web page or User Guide for that particular framework. Alternatively you can contact our procurement teams directly: Energy: energy@espo.org or 0116 294 4042 Environmental services and waste management: environmental@espo.org or 0116 294 4165 Building and facilities management: fm@espo.org or 0116 294 4164 Food and catering: food@espo.org or 0116 294 4162 Highways and vehicles: highways@espo.org / vehicles@espo.org or 0116 265 7882 Information and communication technology: ict@espo.org or 0116 265 7897 Professional services: profservices@espo.org or 0116 294 4006 Social care and health: care@espo.org or 0116 294 4008
If you require any support using this website, please use the feedback form below or email communications@espo.org. If you are a prospective supplier, please ensure you are using our e-tendering website www.eastmidstenders.org. If you have any difficulty registering or logging in, the portal has its own helpdesk services to assist suppliers who experience any difficulty, which are run by Proactis (previously Due North):
For any other queries or comments, please fill in the form below and we will get back to you as soon as possible.