Cookies
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Once you agree, the file is added and the cookie can help us to analyse web traffic, let you know when you visit a particular site or store details of your preferences for when you visit a site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Name |
Purpose |
More information |
Google Analytics |
Analytical or performance |
This website uses a statistical analytics tool called 'Google Analytics'. Using statistical analytics tools such as this helps us to anonymously identify how our website is being used by our visitors; we can then use this information to make decisions on how we can improve the usability of our site. Ultimately leading to a better experience for our visitors. The code behind the Google Analytics tool is owned and maintained by Google Inc. To find out more about Google Analytics and the information we receive from it please visit: http://www.google.com/analytics/ https://support.google.com/analytics/answer/6004245 and refer to the section "Information for Visitors of Sites and Apps Using Google Analytics". To opt out of being tracked by Google Analytics across all websites please visit: http://tools.google.com/dlpage/gaoptout. |
form_key |
Necessary |
Ensures visitor browsing security by preventing cross site request forgery. This cookie is essential for the security of the website an d visitor. |
mage-banners-cache-storage |
Necessary |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
mage-banners-cache-storage |
Necessary |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
mage-banners-cache-timeout |
Necessary |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
mage-banners-storeId |
Necessary |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
mage-cache-sessid |
Necessary |
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
mage-cache-storage |
Necessary |
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
mage-cache-storage-section-invalidation |
Necessary |
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
mage-cache-timeout |
Necessary |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
rc::a |
Necessary |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
magepal-enhanced-ecommerce |
Necessary |
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
- Google Analytics
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Full details can be found on our Privacy Policy page.
To function properly, Hotjar stores first-party cookies on your user's browser. Cookies set by the Hotjar script are as follows
Relating to the user:
Cookie name |
Description |
_hjSessionUser_{site_id} |
|
_hjid |
|
_hjFirstSeen |
|
_hjUserAttributesHash |
|
_hjCachedUserAttributes |
|
_hjViewportId |
|
Relating to the session:
Cookie name |
Description |
_hjSession_{site_id} |
|
_hjSessionTooLarge |
|
_hjSessionRejected |
|
_hjSessionResumed |
|
_hjLocalStorageTest |
|
_hjIncludedInPageviewSample |
|
_hjIncludedInSessionSample |
|
_hjAbsoluteSessionInProgress |
|
_hjTLDTest |
|
Relating to Recordings:
Cookie name |
Description |
_hjRecordingEnabled |
|
_hjRecordingLastActivity |
|
Relating to Feedback and Survey tools:
Cookie name |
Description |
_hjClosedSurveyInvites |
|
_hjDonePolls |
|
_hjMinimizedPolls |
|
_hjShownFeedbackMessage |
|
If you wish to tell Hotjar to not collect your data, instructions can be found on the Do Not Track page of Hotjar's website.