With an extensive list of service providers covering a wide range of categories, the framework is organised into lots - each lot is essentially a select list of service providers for that category; all with a proven track record of delivering consultancy services, from whom customers may set up supply arrangements quickly and simply. The framework offers additional flexibility under Lot 10 – Strategic Projects, for customers seeking advice and support across a broad range of disciplines in relation to high value and/or complex, strategic projects. It is anticipated that such projects will require a combination of the consultancy services outlined under Lots 1-9, although the scope of the requirement is not limited to these services. A summary of the type of advice available under each of the framework’s lots can be found below, and a full-service specification is available by contacting ESPO via email to resources@espo.org. The framework structure allows for customers to access quick and compliant routes to market that can also provide customers with flexibility in terms of their requirements, please note that the advice listed under each of the framework’s lots is only designed to be indicative of customers’ requirements and is not intended to be exhaustive. In utilising the framework’s lots, customers are not restricted to seeking advice on the specific areas listed, providing that the advice they are seeking is relevant to the broad heading of the lot.
Lot 1 Business Services
Alternative delivery models; Brexit preparedness, response and contingency planning; Business continuity and resilience; Business transformation; Change management; Corporate social responsibility; Disaster recovery systems and testing; HR and Payroll; Improvement programmes; Legislation compliance; Organisational design and policy; Pandemic preparedness, response and contingency planning; Process mapping; Programme management; Project management; Quality management; Risk management and mitigation; Service improvement; Strategy development; Supply chain management
Lot 2a Audit Consultancy
Audit assessments; Audit consultancy; Audit services; Audit strategies and methodologies; Benchmarking and quality assurance; External audits; Financial audits; Governance, risk and internal control; Internal audits
Lot 2b Internal Audit Services
Benchmarking and quality assurance; Compliance reviewing; Corporate governance; Fraud investigation; Internal control reviewing; Internal audits; Operational reviewing; Risk management; Specified purpose audits
Lot 2c External Audit Services
Benchmarking and quality assurance; Compliance reviewing; Corporate governance; External assurance services; External audits; Financial audit; Fraud investigation; Risk management; Specified purpose audits; Statutory audit
Lot 2d General Finance
Actuary, investments and pensions; Banking; External funding; Financial analysis and reporting; Financial modelling and model reviews; Financial options; Financial reviews, evaluations and feasibility studies; Financial policies and strategies; Financial procedures and processes; Funding applications and grants;
Lot 2e Procurement
Category management; Contract management; Corporate Social Responsibility; E-sourcing; Efficiencies and savings; European and global sourcing; Process mapping and optimisation; Procurement strategy development and implementation; Social Value; Supplier integration; Supplier relationship management; Supply chain resilience
Lot 2f Revenue and Benefits
Efficiency reviews; Government returns; Heath check programmes; Model adoptions; Payment arrears
Lot 2g Tax
CIS (Construction Industry Scheme); Compliance and advisory; Corporation tax; Efficiency schemes; Employment tax; Land tax; NICs; PAYE; Policy development; Stamp duty; Tax accounting services; Tax planning; Tax technologies; VAT
Lot 2h Treasury Management
Accounting treatment; Credit ratings; Codes of practice; Debt management; External loan portfolios; Investment reviews and strategies; Legislation; Market conditions; Prudential indicators; Treasury management risks
Lot 3 Food and Catering
Commercial feasibility and technical reviews; Equipment and facilities; Food and drink menus; Food hygiene; Healthy eating programmes; Legislation compliance; Nutrition; Options appraisals
Lot 4a Public Health
Behavioural science; Biostatistics; Developing and implementing of public health schemes; Environmental health; Epidemiology; Health education; Health services administration; Pandemic contingency;
Lot 4b Social Care (Adults)
Care toolkits; Clinical evaluations; Collaborative working arrangements; Commissioning models; Departmental and service reviews; Demand management; Health and social care integration; Outreach programmes; New service business cases; Personalisation; Safeguarding; Service efficiency plans and improvements; Service user pathways; Technology developments;
Lot 4c Social Care (Children)
Care toolkits; Clinical evaluations; Collaborative working arrangements; Commissioning models; Demand management; Departmental and service reviews; New service business cases; Outreach programmes; Personalisation; Safeguarding; Service efficiency plans and improvements; Service user pathways; Technology developments;
Lot 5 Highways, Traffic and Transport
Cycle route planning or improvements; Demand management; Highways asset management strategies; Impact assessments; Intelligent transport systems; Junction planning or improvements; Pedestrian route planning or improvements; Public transport route planning or improvements; Road/Route safety; Street and traffic management; Transport and transport links; Travel initiatives; Travel plans and planning; Transport planning and modelling
Lot 6a Operational IT
Cloud Solutions; Server solutions; Software assurance; Systems development and analysis; Telecommunications; Wireless solutions; Cyber security solutions
Lot 6b Strategic IT
Capability assessment, review and development; Cost analysis and projection; Data Protection and cyber security; Digital Strategy Development; Disaster recovery; Forecast, planning and strategy; IT project and programme management; Policy development, maintenance and review; Process mapping and optimisation; Risk assessment and risk management (specific to IT)
Lot 7 Leisure, Culture and Tourism
Commercial and efficiency reviews; Funding and funding applications; Increasing public use of services; Management improvement programmes; Outsourcing of services; Service strategy design; Sport and Library service studies; Technical reviews; Trusts and joint ventures
Lot 8a Asset Management and Delivery
Acquisitions; Evaluations and reviews; Liability; Maintenance; Management and delivery; Mapping; Rationalisation; Remodelling; Sale and disposal
Lot 8b Environmental and Sustainability
Assessments and appraisals; Alternative energy; Archaeology studies; Biodiversity; Carbon foot-printing and reduction; Carbon reduction and climate change adaptation; Climate change adaptation and mitigation; Eco-towns; Environmental audits; Environmental initiatives; Environmental legislation; Energy efficiency and targets; Flood alleviation and drainage; Green technologies; Heat networks; Landscape management; Mapping; Modelling; Pollution; Resource efficiency behaviour change programmes; Smart cities; Sustainability; Water management; Waste auditing;
Lot 8c Facilities Management
Delivery models; Fire risk; Hard FM consultancy; Outsourcing of FM services; Premises, caretaking and cleaning; Property security; Reorganisation of FM services; Soft FM consultancy
Lot 8d Health and Safety
Accident statistics; Assurance reports and model documentation; COSHH and REACH; H&S legislation; H&S policies and management; Inspections and audits; Notices and corrective action plans; Risk assessments and controls; Safe working procedures
Lot 8e Housing and Housing Support
Benchmarking; Development project management; Governance; Homelessness; Housing needs and assessments; Investment programmes; Management and support; Quality assurance; Process mapping; Regeneration project management; Revenue optimisation and funding; Risk and internal control; Service improvement and performance; Supported housing; Tenant participation schemes; Tenant scrutiny; Transfers and de-commissioning
Lot 8f Planning, Valuation and Infrastructure
Agricultural and retail planning; Employment land reviews; Local economic assessments; Planning applications and appeals; Planning legislation; Planning taxes and levies; Spatial planning; Specialist planning
Lot 8g Regeneration and Regional Development
Business case development; Employment land reviews; Government policy and awareness; Income generation schemes; Local business development; Local economic assessments; Regeneration and economic development; Supply chain development; Sustainable community strategies; Sustainable economic growth plans
Lot 8h Waste and Recycling
Auditing services; Alternative waste treatment; Business cases; Campaigns; Carbon assessments; Commercial waste; Domestic waste; Legislation; Management investment programmes; New waste sites; Options appraisals; Permits and accreditations; Policies and strategies; Service reviews; Street cleansing support services
Lot 9a Community Research and Engagement
Academic research; Communication; Community research and strategies; Customer insight information; Demand management; Feedback facilitation; Public dialogue, engagement and consultation; Soft market testing; Stakeholder engagement
Lot 9b Marketing, Communications and PR
Branding; Creative communications; Communication and marketing materials; Crisis management; Digital communications; Events management; Market research; Marketing campaigns, plans and strategies; Media relations; Social media; Targeting strategies; Website design
Lot 10 Strategic Projects
This Lot will be for Customers seeking advice and support across a broad range of disciplines in relation to high value and/or complex, strategic Projects. It is anticipated that such Projects will require a combination of the Consultancy Services outlined under Lots 1-9, although the scope of the requirement is not limited to these Services. Examples of such Projects may include, but not limited to, the following: Infrastructure Projects Organisations reviews and re-design Outsourcing Projects Shared Services implementations Business start-ups and joint partnerships This Lot is limited to Projects that require multi-specialism Consultancy. Where the Customer’s requirements are covered under another Lot of the Framework (i.e. a specific discipline of Consultancy is required) this Lot should not be used. Please note: the route to market for this framework is via further competition only; you can not direct award to a service provider under lot 10.
