There are items missing from my order, what do I do?

Sometimes, items are unavailable for despatch with the rest of your order. Your delivery note will confirm why an item hasn’t been delivered and if it will be despatched at a later date.  Items may be labelled as:

To follow: item is not currently in stock, we will send as soon as possible.  

Discontinued: item is no longer available; this item has been cancelled.  

If there are any items missing from your order and there is no label on the delivery note, please contact our Customer Services team on 0116 265 7901 or via support@espo.org.