The invoice I received is incorrect, what should I do?

If you believe your invoice is incorrect, please action the following:

Stock items (black numerical codes) 
Contact our Customer Services team on 0116 265 7901 with your account number and invoice number.  

Direct delivery item (blue codes starting in A, N or X) 
Email incomeenquiries@espo.org or call 0116 294 4047, between 8:30 – 16:30. Please note that invoice queries need to be raised within 14 days of the invoice date. 

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