Freedom of Information requests

The Freedom of Information (FOI) Act allows you to request almost any information held by us. Requests for information must be made in writing. To make a request, please email FOI@espo.org and include: 

 - What you would like to know 

 - Your name 

 - How we can contact you 

When we receive your request, we will acknowledge it as soon as possible and provide a response within 20 working days.   

We will always try to release as much information as possible; however, there are exemptions that stop certain information being released.  If any exemptions apply to your request, you’ll be told what they are and why they apply. 

If you're not happy with how your request was processed, you can make a complaint and ask us to review our decision.  Further information about your rights to information is available from the Information Commissioner's Office (ICO).