We offer both standard and next day delivery on all stock orders. Stock products can be identified by their black, numerical codes.   Standard delivery
Free standard delivery to the UK mainland on stock orders over £25– Delivered...
See ESPO delivery rates here...
When placing your order online, your delivery days will be available in the calendar shown during the checkout process, you can use this calendar to select a delivery date of your choice from the available dates. Get in touch with our Customer Services...
Stock orders under £25 (ex VAT) are charged at £5.95 for standard delivery Stock orders under £50 (ex VAT) are charged at £5.95 for next day delivery.
These charges apply to each individual order, even if multiple orders to the same location are...
When your order arrives will depend on your chosen delivery option.
To sign up to order acknowledgements, please email support@espo.org.
Direct items (beginning with A, X or N) are delivered direct from our supplier, the leads times are listed on our website against the product code.
Sometimes, items are unavailable for despatch with the rest of your order. Your delivery note will confirm why an item hasn’t been delivered and if it will be despatched at a later date.
Please contact our Customer Services team on 0116 265 7901 or email support@espo.org, providing us with your account number, order number and the product codes. Where possible please provide photos.
Returns or order shortages should be reported to us within 5 working days.
Find out more about how to return a stock item here...
For returns made through FedEx, you will need to contact our Customer Service Team. The video below gives a handy guide to requesting a return.
To return a direct delivery item, you must complete our online returns form within 48 hours of receiving your items.
You can find the form here...