As the coronavirus situation continues to evolve, you may experience delays in ESPO’s Car Scheme Team being able to reply to you. Often the information drivers need can be obtained by using the Driver Guidance note, a copy of which should be in their vehicle. However, for ease of reference, key contact details are provided below.
Accident or incident involving your lease car
As soon as possible, please call the Insurance Helpline below to report an incident. The helpline is available 24 hours every day to provide further advice and assistance in the event of an accident or other incident.
Vehicle glass repair and replacement Please contact Nationwide Windscreen Services and quote ESPO contract 275 Tel No: 0845 373 0178
Vehicle breakdown Please contact your vehicle supplier’s Driver Helpline directly, see below.
Vehicle servicing and maintenance (including tyres, exhaust, MOT) The supplier’s Driver Helpline service should be used to arrange a service, other maintenance work, MOTs, and the replacement of tyres, exhausts and batteries. The supplier’s Driver Helpline details are below.