Bradgate Education Partnership approached ESPO after having worked with them on other frameworks. Most of their schools were with ESPO, but not all - some were with other energy companies directly and some were with companies via a broker. The Trust met with ESPO to discuss what they could offer and as schools’ contracts expired, they were moved onto the ESPO portfolio.
Since partnering, the Trust have been utilising the following features:
- Centralised portal access for management and individual school logons.
- A named Customer Relationship Manager, who provides updates, escalation points and support in moving schools onto the best solution.
- An experienced Supplier Account Manager for ease of query handling.