Monthly Archives: February 2019

The latest news, events and articles from ESPO, including case studies, editorials, blog posts and featured products.

Maximising independence in adult social care - London Borough of Ealing

Maximising independence in adult social care - London Borough of Ealing
The RequirementiMPOWER was commissioned to work with the London Borough of Ealing to transform adult social care. This has involved reducing spend and improving outcomes for the people of Ealing by using a strength-based approach to maximise the independence of service users. When iMPOWER started ...
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Inner Circle Consulting - Successfully delivering change

Inner Circle Consulting - Successfully delivering change
Inner Circle Consulting, a supplier on our Consultancy Services framework (664), discusses how you can successfully deliver change - authored by Chris Twigg. Change - what is it?What is the essence of change? Why do individuals change their behaviour? What makes an effective manager of change ...
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How to adapt waste service contracts to new national policies

How to adapt waste service contracts to new national policies
Paul Frith from Frith Resource Management, a supplier on the ESPO 664 Consultancy Services framework, discusses some common considerations across all waste management contracts. What is the contract duration? Is it going to be affected? Many of the policies cited in the National Resources and ...
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Energy performance certification made simple with ESPO

Energy performance certification made simple with ESPO
Under the Energy Performance of Buildings (England and Wales) Regulations 2012 and the Building Regulations 2013, Environmental Performance Certificates (EPC) and Display Energy Certificates (DEC) have become a legal requirement under certain circumstances.Are your certificates up to date? Our& ...
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ESPO wins Feefo Gold Trusted Service Award for fourth year running

ESPO wins Feefo Gold Trusted Service Award for fourth year running
We are proud to have won the Feefo Gold Trusted Service Award 2019, based on receiving an average feedback rating of 4.5 out of 5 or over from our catalogue customers during 2018. Feefo’s rating system only collects ratings and reviews from verified customers following a purchase, meaning ...
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The essentials of good crisis communications

The essentials of good crisis communications
No organisation is perfect. You may be the best in the business, but something can still go seriously wrong. Dealing with an unexpected crisis is the ultimate test because how you respond shapes what others think of you. That’s why communications must be at the heart of crisis operations from ...
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