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Online ordering temporarily unavailable - now resolved

Published on 07/09/2020

Unfortunately due to technical issues with one of our IT suppliers today, our online ordering website ( is not currently working, and we are unable to receive electronic orders or emails.

For urgent orders and order enquiries please contact Customer Services on 0116 265 7901.

For general enquiries, please visit to find out the telephone number for our Account Manager in your area.

We are working with our supplier to resolve this problem as quickly as possible. In the meantime frameworks, news, and general information are available at Thank you for your patience.

Update 8 September 2020:

We are happy to announce that all our ordering, website and email functionality should now be back up and running as normal. We’re very sorry for any inconvenience caused and thank you for your understanding and patience over the last two days.
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