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We are delighted to announce that ESPO have been awarded the prestigious title of ‘Supplier of the Year' (over £10m turnover) at the Education Resources Awards 2017. Organised by BESA (The British Education Suppliers Association) the awards highlight and reward the quality and diversity of educational products, resources, services and people and is recognised throughout the sector as the Accolade of excellence.
ESPO’s entry highlighted our commitment to customers through our ‘complete procurement solution’ and demonstrated our best practice approach through the following categories:
Meeting the needs of schools today
Demonstrating our outstanding customer care
Developing awareness and responsibility towards sustainability and the environment
ESPO Director, John Doherty says, on behalf of ESPO I am really proud to have received this award. It is a reflection of so many successful initiatives which have been recognised by our customers and it demonstrates the passion and commitment of our staff who consistently go above and beyond to provide an exceptional service.
on behalf of ESPO I am really proud to have received this award. It is a reflection of so many successful initiatives which have been recognised by our customers and it demonstrates the passion and commitment of our staff who consistently go above and beyond to provide an exceptional service.
Offering one of the most comprehensive procurement solutions of any education provider, ESPO are a true one-stop-shop of products, frameworks, major projects and bespoke services.
What sets us apart is our relationship with customers in that we look to be your procurement partner aiming not just to save schools money, but also promote the benefits of best practice procurement, providing free, impartial advice to aid decisions.
Customer feedback is key and to ensure we’re continuously improving we utilise the Feefo Customer Feedback system and have consistently achieved ‘Gold Trusted’ status for both 2016 and 2017. Based on thousands of independent reviews, 96% of customers rated ESPO’s service either Good or Excellent.