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Framework 402 Status: Extended
A national framework agreement to provide a range of communication support services for individuals who are unable to speak, communicate or read the English language, or who need to communicate in English in non-spoken ways. To reflect the different types of services required by customers, the framework is divided into a range of lots as per the Framework Scope section below. Please log in to download the User Guide which contains the full details of this framework. In most cases, further information such as pricing can only be obtained by completing and returning the Access Agreement form.
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This frameworks offers a range of solutions for your interpretation, translation and transcription needs; there are seven lots available to choose from, including: Lot 1 - Face to Face Interpretation Services (Verbal) This lot is for customers who wish to convert a spoken language from one to another via the use of a linguist in physical attendance, allowing listeners and speakers to understand one another. In light that services will be dependent on the location of customers and their respective assignments, this lot is also sub-divided into geographical regions. Lot 2 - Face to Face Interpretation Services (Non-Verbal) This lot is for customers who wish to facilitate communication between individuals who are deaf-blind, deaf or have a hearing loss and hearing individuals via the use of a linguist in physical attendance, allowing both parties to understand one another. To accommodate the varying needs of different customers, this lot incorporates various interpretation services including (but not limited to): British Sign Language; Foreign Sign Languages; Irish Sign Language; Lipspeaking; Sign Supported English; Speech-to-Text Reporting; Visual Frame, Hands On or Manual Signing; and other Deaf-Blind Communication. In light that services will be dependent on the location of customers and their respective assignments, this lot is also sub-divided into geographical regions. Lot 3 - Telephone Interpretation Services This lot is for customers who wish to convert a spoken language from one to another via the use of a linguist over the telephone, allowing listeners and speakers to understand one another. Lot 4 - Video Interpretation Services (Verbal) This lot is for customers who wish to convert a spoken language from one language to another via the use of video and audio technology allowing both parties to understand one another. Lot 5 - Video Interpretation Services (Non-Verbal) This lot is for customers who wish to facilitate communication between individuals who are deaf or have a hearing loss and hearing individuals via the use of video and audio technology allowing both parties to understand one another. To accommodate the varying needs of customers, this lot incorporates various interpretation services including (but not limited to): British Sign Language, Foreign Sign Languages; Irish Sign Language; Lipspeaking; and Sign Supported English. Lot 6 - Translation, Transcription and Additional Services This lot is for customers who wish to either:
The framework is available for use nationally by any public sector body in the UK including, but not limited to…
There are 12 suppliers included on different aspects of the framework.
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Framework 402
Start date 01 Apr 2016
End date 31 Mar 2019
Extension Up to 31 Mar 2020
OJEU Contract notice 2015/S 249-455305
OJEU award notice 2016/S 089-158738
Collaboration ESPO and YPO
Last updated 12 Feb 2019
This framework is available for use nationally
Enquire about this framework Contact Krishna Mistry 0116 294 4072 resources@espo.org
Quote referenceFramework 402