Managed Training Services

Managed Training Services

Framework 383
Status: Extended

This framework offers a route to purchasing managed training services. Managed training services is the provision of a complete service in relation to all (or the majority) of training requirements. Our managed training service provider (MSP) will work with public bodies to create a comprehensive catalogue of training courses designed for each individual customer with reference to training history and known future training requirements.

Please log in to download the User Guide which contains the full details of this framework. In most cases, further information such as pricing can only be obtained by completing and returning the Access Agreement form, which can be found within the User Guide document.


This ESPO framework offers users a quick, simple and competitive route to purchasing Managed Training Services.

Managed Training Services is the provision of a complete service in relation to all (or the majority) of the customer’s training requirements. This type of service provision is where a single Managed Service Provider (MSP) takes responsibility for the customer’s training, as opposed to the customer managing a selection of individual training suppliers themselves. 

The MSP will work with the customer to create a comprehensive catalogue of training courses with reference to the customer’s training history and known future training requirements. The MSP will source and manage new suppliers and be able to contract directly with the customer’s existing suppliers.

The framework is available for use nationally by any public body in the UK including, but not limited to…

•           Schools & Academies

•           Local Authority Establishments

•           Police & Emergency Services

•           NHS & HSC Bodies

•           Central Government Departments & their agencies

•           Registered Charities

•           Registered Social Landlords

What are the benefits of using this framework?

  • This framework is compliant with UK/EU procurement legislation - we’ve done the work, so there’s no need for you to run a full EU procurement process.
  • Service Providers listed on the framework were assessed during the procurement process for their financial stability, track record, experience and technical & professional ability.
  • What you see is what you pay – there are no additional charges.
  • Pre-agreed terms & conditions to underpin all orders so no need to worry.
  • Cost efficiencies and savings, both directly and indirectly, by eliminating the need to deal directly with a multiplicity of specialist training organisations
  • Cost transparency, making it clear where money is being spent in regards to training.
  • High level of management information available, hence helping to improve budgetary information and allowing engagement activity to feed into decisions around corporate training policies, strategies etc.
  • A number of additional aspects have been included on the framework. Learner Management System (LMS), consultancy and project management are now available for the customer to select as additional services, enabling more flexibility within the specification.
  • Key changes between the original framework and the new framework have been listed in Section 7 of the User Guide


The three service providers included on the framework are:

  • Premier People Solutions Ltd t/a Premier Partnership
  • QA Limited
  • WDR Ltd

Further information

Are you a user of the ‘ProContract’ eProcurement system (from Proactis)? If so, you can now access ESPO’s frameworks through the system to run further competitions, allowing you to run your processes more quickly, simply and at lower risk of error. Speak to your procurement team contact or Account Manager to find out more.

  • Quick start guide
  • Case Study - Oxfordshire County Council
  • Confirmation of Award
  • Show more

Please login or register to download the following:

  • User guide
  • Customer Access Agreement
  • Appendix 2 - Terms of Agreement
  • Show more
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Managed Training Services

Key facts


Start date
12 Sep 2017

End date
11 Sep 2021

Up to

OJEU Contract notice
2017/S 118-237308

OJEU award notice
2017/S 193-396500

Last updated
03 Sep 2020

This framework is available for use nationally

Further help

Melanie Tuff
07584 158137

Quote reference
Framework 383

More information

Working in partnership with

ERA 2018
Love British Food
Youth Sport Trust
Feefo 2020