Document storage and retrieval service

Document storage and retrieval service

Framework 2957
Status: Active

Providing an off-site document storage and retrieval services for customer records to and from various facilities as and when required. Also facilitating the supply of storage products and the secure destruction of documents.

This ESPO Framework offers customers a quick, simple and competitive route for the provision of off-site storage and retrieval services for customer records to and from various facilities, as and when required.

The Framework is available for use nationally by any public sector body in the UK including, but not limited to…

  • Local authority councils
  • Educational establishments
  • Police, fire & rescue and coastguard emergency services
  • National Health Service (NHS) and Health & Social Care for Northern Ireland (HSC) Bodies including ambulance services; central government departments and their agencies
  • Registered charities
  • Registered social landlords

What are the benefits of using this framework?

  • Customers can either call off from the Framework, or re-open competition by running further competition, removing the need for customers to conduct full tender exercises or lengthy supplier evaluations, saving both the time and cost associated with procurement exercises.
  • The established Framework is fully compliant with the Public Contracts Regulations 2006.
  • Prices are fixed for the first 12 months of the Framework and thereafter may only be revised by advance agreement in writing with ESPO.
  • Terms and conditions are already established to underpin the Framework.
  • The Framework will be centrally managed and monitored by ESPO.  In managing this contract on behalf of our customers, your views and requirements will be taken into account when reviewing and developing the Framework.
  • There are seven different suppliers to choose from.
  • Suppliers offering a range of services which include storage, delivery/collection and disposal of documents
  • All suppliers accredited to ISO9001:2008 and BSI PD5454:2012
  • Compliant to DBS and confidentiality requirements.



  • Box IT UK Ltd,
  • EDM Group Ltd,
  • EvaStore Ltd,
  • Restore Plc,
  • Stor-A-File

Further information

Case study

WCVA is getting more for less with ESPO’s Document Storage and Retrieval Service framework (2957). Click here to view the full case study.

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Document storage and retrieval service

Key facts


Start date
03 Dec 2013

End date
30 Nov 2017

Up to

OJEU Contract notice
2013/S 144-250608

OJEU award notice
2013/S 240-417798

Last updated
22 Nov 2017

This framework is available for use nationally

Further help

Resources team
0116 294 4072

Quote reference
Framework 2957

More information

Working in partnership with

Feefo 2017
ERA 2017
Youth Sport Trust