CUSTOMER SERVICES TEAM

ESPO's customer services team is here to help guide you through the ordering process.  We have two teams that are available to provide you with the help you need. 

Please use the following contact details for all order enquiries...

E-ordering: The smarter way to buy from ESPO!

To read our easy guide for e-ordering and e-invoicing: CLICK HERE
You can browse our e-ordering system here

To place a catalogue order by email:  c.services@espo.org

To place a catalogue order by PDF file: printable.orders@espo.org

To place a catalogue order by Fax:  0116 294 4390

To place a catalogue order by XML (SIMS/FMS):  edi.inbox@espo.org

To place a catalogue order over the phone: 0116 265 7905


If you have an enquiry about one of your orders, please contact:

For enquiries regarding orders from ESPO Stock, please call: 0116 265 7901

For enquiries regarding orders that are delivered direct from the supplier, please call:  0116 294 4027


If you have an enquiry about a catalogue product, priror to ordering, please contact our catalogue production team on 0116 294 4100 OR via email on catalogue@espo.org


Accounts & Credit Control

Please use the following contact details for any enquiries regarding payments or credit...

For Credit Control in relation to catalogue orders, please call: 0116 294 4052 OR 0116 294 4053

For Credit Control in relation to Energy service, pleae call: 0116 294 4051 OR 0116 294 4054

For Payments Remittance advice, please email: c.control@espo.org