CUSTOMER SERVICES
ESPO's customer services team is here to help guide you through the ordering process. We have two teams that are available to provide you with the help you need.
E-ordering: The smarter way to buy from ESPO!
To read our easy guide for e-ordering and e-invoicing: CLICK
HERE
You can browse our e-ordering system here
STOCK ITEMS CUSTOMER SERVICES:
We can help you with:
- Telephone orders for stock items (non 'A' or 'X' codes)
- Stock availability requests
- Delivery questions
- Order returns
- Product or corporate information
Our telephone lines are open from 08:30 to 17:00, Monday to Friday
Telephone: 0116 265 7905 (online orders
only)
0116 265 7901 (for all other order queries)
e-mail: c.services@espo.org
printable.orders@espo.org for .pdf file attachment e-mail orders
edi.inbox@espo.org for xml file orders (Sims FMS)
Fax: 0116 294 4390 or 0116 265 7909
Post: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES
DIRECT DELIVERIES CUSTOMER SERVICES
ESPO has a dedicated customer services team that handles any non-stock items (with 'A' or 'X' codes) that are shipped direct from our suppliers.
They are available to;
- Chase-up deliveries from our suppliers
- Arrange returns to suppliers
- Arrange re-deliveries
Telephone lines are open from 08:30 to 17:00, Monday to Friday.
Telephone: 0116 294 4039
e-mail: directs@espo.org
Fax: 0116 294 4392
